Help & FAQ

Frequently asked questions

Product safety

Is Nibbles silicone really safe for newborns?

Yes. Every Nibbles product is made from 100% food-grade silicone — the same material trusted in medical and infant-care products worldwide. It is BPA-free, BPS-free, phthalate-free and contains no fillers. Silicone doesn't leach chemicals like plastic can, and it won't shatter like glass.

How do I sterilise Nibbles products?

All Nibbles feeding products are steam-steriliser safe and boil-safe. Simply boil for 3–5 minutes or use any standard steam steriliser. Silicone tolerates heat up to 200°C without degrading.

How often should I replace bottles and teats?

With proper care, silicone products outlast plastic considerably. We recommend inspecting nipples monthly and replacing them every 2–3 months of daily use, or immediately if you notice any tears.

Ordering & delivery

Do you offer Cash on Delivery (COD)?

Yes — COD is available across India at checkout.

How fast is delivery?

Orders are dispatched within 24 hours on business days. Metro cities typically receive orders in 2–4 days; the rest of India in 4–7 days. You'll receive tracking by email and SMS the moment your order ships.

What are the shipping charges?

Shipping charges (if any) are shown transparently at checkout before you pay — no surprises.

Returns & support

What is your return policy?

For hygiene reasons, feeding products can only be returned unopened in original packaging within 7 days of delivery. If anything arrives damaged or incorrect, contact us within 48 hours with a photo and we'll replace it at no cost — no questions asked. Full details in our Refund Policy.

How do I reach you?

Email us at businessnibbles@gmail.com — we respond within one business day. You can also use our contact form.

About our products

Why silicone instead of plastic or glass?

Plastic can leach microplastics and chemicals, especially when heated. Glass is heavy for little hands and dangerous when dropped. Food-grade silicone is soft, unbreakable, heat-safe, and chemically inert — which is why it's our only material. Read more on our Why Nibbles page.

Are your products tested?

Yes. Our silicone is certified food-grade and our designs are developed with paediatric feedback — anti-colic nipples, easy-grip handles, and measurement markings you can actually read at 3 AM.